KeelstoneSupportSupport
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Common questions
How often do prices update?
Prices refresh about every 90 seconds while the app is open, and you can pull down on the Vault, Tokens or Peg tab to refresh sooner. The data source is listed under Settings › Data source.
What do Holding, Drifting and Off peg mean?
Each token that promises a value is compared with it: stablecoins with their currency, gold and silver tokens with the spot metal. Holding means the gap is within a narrow band, Drifting means it has widened, and Off peg means it is well outside the band. Tap any token on the Peg tab to see how the gap has moved over time.
Why can a token's price differ from its peg?
Tokens trade on their own markets, so supply, demand and redemption limits can push their price slightly above or below the value they represent. A small gap is normal; a wide or lasting one is worth a closer look.
How do limit orders work?
Choose Limit in the order panel and enter your price. Buy orders set aside the vault cash they need, and open orders are checked each time prices update. You can cancel them from the token page or from Ledger.
How do backing targets and rebalancing work?
In Ledger › Backing, set how much of the vault should sit in fiat-backed, commodity-backed, equity-backed and native network assets, plus a drift band. When a group drifts outside the band, build a rebalance plan to bring it back in one tap.
How do I start over?
Open Settings from the gear on the Vault tab and choose Reset vault. Holdings, orders and ledger entries are cleared and vault cash returns to $100,000. Your watchlist and backing targets stay.
Is my vault backed up?
Your vault is stored on your device only. Deleting the app removes it.